Book an appointment
Book an appointment and explore Swarovski’s exceptional savoir-faire. Experience how our radiant collections make you shine bright, discover products tailored to your personal sense of self-expression, or find the perfect gift with the help of our Crystal Experts.
Appointments are limited and in selected stores.
Create your Personal Style
Bejewel your world
Design your Swarovski Appointment
Make your world shine bright
Learn about Swarovski Created Diamonds jewellery
Discover Swarovski Ultimate Joyful Extravagance
How it Works

CHOOSE STORE
First step is to choose in which Swarovski store you would like to have your appointment

SELECT APPOINTMENT TYPE
Choose which of the three types of appointments you would like to book

SELECT DATE & TIME
Select the date and time most convenient for you

YOU HAVE A DATE
We look forward to welcoming you in our stores for your personalized 30 minutes one-to-one appointment.
Swarovski Services
CUSTOMER SERVICE CHAT
Need help?
Speak to our Customer Service team via chat
BOOK AN APPOINTMENT IN STORE
Book a personalized consultation with our Crystal experts in your local store.
CUSTOMER SERVICE
Explore answers to our FAQs or connect with our Customer Service team.
GIFT SERVICES
Add a personalized touch